How leaders communicate expectations successfully

How does a leader communicate expectations successfully?

We could all do a better job communicating expectations, and as leaders, those expectations are critical.

Mike, Shaun and David discuss the critical role of expectations in leadership, where they go wrong, how we communicate them unintentionally, unsuccessfully and what melting ice caps have to do with them.

Quotable Quotes:

SP: “The second distrust creeps into the organization, its slows the whole thing down.”

MM: “Good expectations bring unity, clarity, alignment, and focus.”

DF: “A big piece of good expectations are clear and well-coordinated job descriptions.

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